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Carers group KS2 Bath believe that carers, who can feel isolated and overwhelmed, should receive quality training in the same way that staff do. KS2 Bath commissioned and developed the carers training in collaboration with St Mungo's and with support from the local Avon and Wiltshire Mental Health Partnership (AWP) NHS Trust and BANES Carers Centre.


The training consists of four sessions:


1.  Understanding mental health challenges

An opportunity to explore what it can be like to experience mental health challenges & how mental health needs can impact on people’s behaviour


2.  Support people with mental health needs to make changes

To explore some of the challenges of supporting people to make changes and introduces some techniques for working with change.

3.  Conflict and crisis

Reducing and managing conflict and crises with the person you support

4.  Learning, reflecting and support

To be better able to establish clear boundaries, positive communication & relationships

Supporters who come on the course have usually been caring for over a year and are looking to enhance the way they provide support. 


Resource Pack

All participants will receive a copy of the training resource pack, with notes and materials

covered within each of the sessions.


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Tools & Resources

Dementia Support Carers Guide - Bath & NE Somerset

                                                                         Produced by the Bath Carers Centre

Reports on the Training

Impact report on training delivered across BANES, Swindon & Wiltshire

Report on Somerset training course

Upcoming Dates

Wed  – 14th, 21st, 28th Feb & 6th, March 2024   

1pm – 4.30pm   

Online via zoom

To book a place if living in Swindon or wilts please call 07825115775

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Ralph Lillywhite is an experienced St Mungo's trainer who was keen to make the Psychologically Informed Environment (PIE)  approach being used by St Mungo's and other organisations accessible to people supporting a loved one, who often receive very little training. 

Mary Marchant is a carer, a founding member of KS2 Bath and a trainer who delivers training to mental health professionals.


The Approach

The Carers training is built on the Psychologically Informed Environment (PIE) approach which aims to create the best possible environment that improves the emotional and mental wellbeing of the people being supported and the people who support them. Creating improved understanding, relationships and coping strategies. 

The training sessions in more detail

1.  Understanding mental health challenges

At the end of the session, participants will be able to:

  • Explain what is mental health and what are mental health issues

  • Recognise distress and our own reaction to it

  • Understand why other people behave in the way they do

  • Describe how we all perceive the world differently

  • Describe the experience of having mental health issues

  • Understand the importance of consistency and boundaries


2.  Supporting people with mental health needs to make changes

At the end of the session, participants will be able to:

  • Understand the stages (cycle) of change model and provide examples of how to support someone at each stage

  • Evaluate the characteristics of different caring styles and identify own default caring style

  • Identify resistance and motivators to change - for themselves and the person they support

  • Understand the importance of asking open questions

  • Appreciate the importance of empathy - for themselves and the person they support

3.  Conflict and crisis

At the end of the session, participants will be able to:

  • Understand the different stages of challenging behaviour

  • Apply the Drama & Empowerment triangle to their personal situation

  • Examine how people’s behaviour can escalate and when to use de-escalation techniques

  • Understand the importance of PACE - Playfulness, Acceptance, Curiosity, Empathy

  • Explore how we communicate with each other from different perspectives - Transactional Analysis (TA)

4.  Learning, reflecting and support 

At the end of the session, participants will be able to:

  • Understand The CBT (Vicious) cycle

  • Create a personal Wellness Action Plan (WAP)

  • Identify ways to decrease stress (stress bucket model) and improve wellbeing (5 ways to wellbeing)

  • Know how containment works

  • Practice using Gibbs reflective cycle - A model to help reflect when a situation happens


For more information:      

St Mungo's - Tel: 07825 115 775

KS2 Bath -  Tel: 07528 668 040

Session 1
Session 2
Session 3
Session 4
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