Quality Management & Improvement
Effective volunteer involvement results from a system of good practice, review and continuous improvement.
Policies and procedures are implemented to effectively guide all aspects of volunteer involvement.
Volunteer involvement is regularly reviewed in line with the organisation’s evaluation and quality management frameworks.
The organisation’s performance with volunteer involvement is monitored and reported to the governing body, employees, volunteers and stakeholders.
Opportunities are available for volunteers to provide feedback on the organisation’s volunteer involvement and relevant areas of the organisation’s work.