Volunteers understand their roles and gain the knowledge, skills and feedback needed to safely and effectively carryout their duties

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• Volunteers are provided with orientation relevant to their role and responsibility.

• Volunteers knowledge and skills are reviewed to identify support and development needs.

• Volunteers knowledge and skill needs relevant to their roles are identified, and training and development opportunities are provided to meet these needs.

• Volunteers are provided with supervision and support that enables them to undertake their roles and responsibilities.

• Changes to the involvement of a volunteer are undertaken fairly and consistently.